Residential Care

If you or a family member are finding some of life’s daily tasks a little more difficult to manage than usual, then it might be time to consider moving to a place where there is support and companionship on hand at all times.

Whether for you or your loved one, our residential aged care homes provide quality care and support, stimulating activities, continued community involvement and top class facilities.

Orana Gardens Ltd operates a residential aged care facility in central New South Wales:

• Orana Gardens  
  Located on Windsor Parade in east Dubbo with 125 beds (including respite and dementia specific)

At all Orana Gardens Ltd facilities we encourage and facilitate an environment of respect and dignity for our residents, staff, volunteers and all those associated with the organisation.

We work towards providing “seamless” transitions for our residents throughout each phase of their stay with us. Our goal is to provide services for each individual to promote optimum quality of life.You can explore the facilities and apply online or phone 02 6841 4100 to speak to our Customer Liaison Coordinator about your options.   

Accessing Care

To ensure you or your loved one is eligible to access care, please see below some steps to follow.

1. Ensure that you have an Aged Care Client Record that is current (post July 2014), and approval does not lapse. Please also ensure it is ticked for Residential Aged Care. If it does not meet these requirements please follow up with your local Aged Care Access Centre on 1800 942 433. They will assist you in either arranging an assessment or updating your current record. 
   
2. Complete a Combined Asset & Income Assessment and send it through to Centrelink, the address details are provided on the back of the booklet. Please also retain a copy for your records. I recommend completing this as soon as possible, as it can sometimes take up to eight weeks to receive a reply. More information regarding Accommodation Fees and Charges can be found in the Fees and Charges section of the website. If you do not understand any of the information regarding finance, our CFO is available to assist you in understanding the options. We recommend seeking financial advice from a Financial Adviser that specialises in aged care. 
   
3. Contact our Customer Liaison Coordinator on 0438 292 097 to arrange a time to go through the process, view the facilities and discuss an application.  
   

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