COVID-19

Facility Entry/Exit Protocol As at 15th October 2020

Access

  • subject to entry criteria and conditions below, resident visitations can occur without notice between the hours of 9am to 5pm
  • subject to entry criteria and conditions below, resident visitations can occur with same day notice prior to 4:30pm, between the hours of 5pm to 9pm
  • subject to entry criteria and conditions below, resident exits can occur with prior written request of >48 hours, and subject to approval, detailing
    • venue address; gathering time; names of all people attending; transport mode, COVID-19-safe practices & telephone numbers of all contacts
  • there shall be no impediment to immediate essential health and medical requirements
  • no person shall visit the facility more than once per day unless by prior written approval of the Director of Care or CEO

Permitted Entry

  • employees – restricted to areas necessary to perform duties where no alternative arrangements suffice
  • contractors & suppliers of goods/services deemed essential – as per CEO-approved provider listing and restricted to minimum areas necessary
  • union representative – pursuant to express prior arrangement with the CEO; upon production of an entry permit and only in designated area
  • health, medical or pharmaceutical professional providing services to a resident – as per CEO-approved provider listing with area restricted to resident’s room
  • person providing personal care services to a resident – as per CEO-approved provider listing and area restricted to resident’s room or approved alternative
  • person providing a care and support visit to a resident, including end-of-life support; eg. family/friend visitors – area restricted to resident’s room or designated visiting areas
  • NDIS participant support staff – subject to meeting facility entry criteria and maximum 1 support person – all prior-approved by Director of Care or CEO
  • volunteers – support services subject to meeting facility entry criteria and maximum 1 volunteer per episode – all prior-approved by Director of Care or CEO
  • emergency management or law enforcement personnel – as required to discharge responsibilities, unimpeded
  • prospective resident – as required to provide reasonable overview and showing at discretion of Director of Care or CEO
  • person holding a verifiable Ministerial exemption from exclusion – as required to discharge responsibilities attached to exemption, unimpeded

Excluded Entries of Otherwise Permitted Persons

  • any person having been in non-Australian lands/waters within 14 days of seeking entry
  • any person having known contact with a person who has a confirmed case of COVID- 19 within 14 days of seeking entry
  • any person having a temperature equal to or higher than 37.5 degrees
  • any person having symptoms of acute respiratory infection; eg. including, but not limited to
    • common symptoms – cough, sore throat, runny nose, shortness of breath
    • other symptoms – loss of smell and/or taste, muscle and/or joint pain, diarrhoea, nausea/vomiting and loss of appetite
  • any person without a verified, up-to-date vaccination against influenza, regardless of age, unless
    • written evidence confirms the vaccination is not available to that person
    • a medical certificate on the approved form and issued by a medical practitioner, certifies that person has a medical contraindication to the vaccination against influenza
    • in a direct emergency response, any contractor & supplier of goods/services deemed essential by the CEO
    • in a direct emergency response, any emergency management or law enforcement personnel
  • any person having visited Victoria within prior 14 days
  • any person having visited Lakemba (suburb) or Liverpool and Camden LGA’s in metropolitan Sydney within prior 14 days
  • note – any person having visited or being from the Vic/NSW border bubble zone, must be subjected to prior risk assessment and authorization by Director of Care/CEO, though Shepparton is excluded from any border bubble concessions – ie. anyone having visited Shepparton in the past 14 days is to be excluded from visiting the facility.

Conditions of Entry for all – unless varied by special consideration

  • maximum of two (2) visitors at a time per resident – visitors can be any age
  • visits undertaken in resident’s room subject to maximum time span of 2 hours
  • visits undertaken in designated outside areas subject to maximum time span of 3 hours
  • strictly no visits to occur in resident communal areas
  • Spouses, siblings and offspring, whilst subject to a maximum of two (2) persons visiting at a time, limited to maximum time span of 4 hours
  • minors must be closely supervised and all persons must fully comply with all conditions of entry
  • social distancing practices (no closer than 1.5mtrs) must be engaged at all times unless impracticable in the course of employees and contractors providing services
  • hand sanitising immediately upon entry and prior to exiting facility
  • personal hygiene must be tightly controlled, particularly of children

Permitted Resident Exits – all subject to prior authorization by Director of Care or CEO

  • attend essential primary and allied health and medical appointments that cannot be satisfactorily undertaken by means of telecommunications or alternative options
  • attend a family member’s home for maximum duration 2 hours plus travel time, subject to
    • Director of Care/CEO-approved risk assessment which considers compliance feasibility, local epidemiology, COVID-19-safe practices; capacity for due responsibility of excursion sponsors
    • full and written disclosure of date, location, attendees and attendee/venue contact numbers for subsequent tracing if necessary
    • maximum of one internal setting
    • maximum gathering of 20 people with strict social distancing practices and compliant hygiene protocols to facility-equivalent standards adopted
    • social distancing practices and compliant personal hygiene standards maintained during trips to and from facility
  • attend an external community setting with expansive (uncrowded) open space for maximum duration 3 hours plus travel time, subject to
    • Director of Care/CEO-approved risk assessment which considers compliance feasibility, local epidemiology, COVID-19-safe practices; capacity for due responsibility of excursion sponsors
    • full and written disclosure of date, location, attendees and attendee/venue contact numbers for subsequent tracing if necessary
    • one external setting only
    • maximum gathering of 20 people with strict social distancing practices and compliant hygiene protocols to facility-equivalent standards adopted
    • social distancing practices and compliant personal hygiene standards maintained during trips to and from facility
  • NDIS participant residents – support services subject to all conditions above with all support staff meeting facility entry criteria – all prior-approved by Director of Care or CEO
  • volunteers – support services subject to all conditions above with all support staff meeting facility entry criteria – all prior-approved by Director of Care or CEO
  • alternative scenarios considered on a case-by-case basis – approved only by the CEO

Expressly Excluded Resident Exits

  • attendance at any event where any attendee would otherwise be excluded from entering the facility

Resident Social Distancing Requirements

  • Facility to continue emphasis on ensuring social distancing practices and compliant personal hygiene of residents within the facility at all times
  • Resident gathering in communal areas, indoor or outdoor, to be limited to maximum of 20 persons at any one time in each communal area

Resident Re-entry Requirements

  • any resident re-entering the facility will be monitored for COVID-19 symptoms at least twice daily for a minimum period of 14 days
  • any resident entering the facility for the first time will be subjected to a risk assessment by the Facility Manager to determine whether
    • quarantined and symptom-monitored at least twice daily for a minimum period of 14 days
    • monitoring for COVID-19 symptoms at least twice daily for a minimum period of 14 days
  • any evidence of COVID-19 symptoms must be dealt with immediately in accordance with standing infection control protocols

Special Visitor Entry/Facility Exit Consideration

  • available on case-by-case basis; whether on compassionate grounds or by way of risk assessment – approved only by the CEO

Next Review Date

  • Can be varied at any time