COVID-19

Facility Entry/Exit Protocol As at 17th November 2020

Access

  • subject to entry criteria and conditions below, resident visitations can occur without notice between the hours of 9am to 5pm
  • subject to entry criteria and conditions below, resident visitations can occur with same day notice prior to 4:30pm, between the hours of 5pm to 9pm
  • subject to entry criteria and conditions below, resident exits can occur with prior written request of >48 hours, and subject to approval, detailing
    • venue address; gathering time; names of all people attending; transport mode, COVID-19-safe practices & telephone numbers of all contacts
  • there shall be no impediment to immediate essential health and medical requirements
  • no person shall visit the facility more than once per day unless by prior written approval of the Director of Care or CEO

Permitted Entry

  • employees – restricted to areas necessary to perform duties where no alternative arrangements suffice
  • contractors & suppliers of goods/services deemed essential – as per CEO-approved provider listing and restricted to minimum areas necessary
  • union representative – pursuant to express prior arrangement with the CEO; upon production of an entry permit and only in designated area
  • health, medical or pharmaceutical professional providing services to a resident – as per CEO-approved provider listing with area restricted to resident’s room
  • person providing personal care services to a resident – as per CEO-approved provider listing and area restricted to resident’s room or approved alternative
  • person providing a care and support visit to a resident, including end-of-life support; eg. family/friend visitors – area restricted to resident’s room or designated visiting areas
  • NDIS participant support staff – subject to meeting facility entry criteria and maximum 1 support person – all prior-approved by Director of Care or CEO
  • volunteers – support services subject to meeting facility entry criteria and maximum 1 volunteer per episode – all prior-approved by Director of Care or CEO
  • emergency management or law enforcement personnel – as required to discharge responsibilities, unimpeded
  • prospective resident – as required to provide reasonable overview and showing at discretion of Director of Care or CEO
  • person holding a verifiable Ministerial exemption from exclusion – as required to discharge responsibilities attached to exemption, unimpeded

Excluded Entries of Otherwise Permitted Persons

  • any person having been in non-Australian lands/waters within 14 days of seeking entry
  • any person having known contact with a person who has a confirmed case of COVID- 19 within 14 days of seeking entry
  • any person having a temperature equal to or higher than 37.5 degrees
  • any person having symptoms of acute respiratory infection; eg. including, but not limited to
    • common symptoms – cough, sore throat, runny nose, shortness of breath
    • other symptoms – loss of smell and/or taste, muscle and/or joint pain, diarrhoea, nausea/vomiting and loss of appetite
  • any person without a verified, up-to-date vaccination against influenza, regardless of age, unless
    • written evidence confirms the vaccination is not available to that person
    • a medical certificate on the approved form and issued by a medical practitioner, certifies that person has a medical contraindication to the vaccination against influenza
    • in a direct emergency response, any contractor & supplier of goods/services deemed essential by the CEO
    • in a direct emergency response, any emergency management or law enforcement personnel
  • any person having visited Liverpool LGA, Wingecarribee LGA, South Australia and New Zealand within the past 14 days are subject to specific approval from the CEO or Director of Care

Conditions of Entry for all – unless varied by special consideration

  • maximum of two (2) visitors at a time per resident – visitors can be any age
  • visits undertaken in resident’s room subject to maximum time span of 2 hours
  • visits undertaken in designated outside areas subject to maximum time span of 3 hours
  • strictly no visits to occur in resident communal areas
  • Spouses, siblings and offspring, whilst subject to a maximum of two (2) persons visiting at a time, limited to maximum time span of 4 hours
  • minors must be closely supervised and all persons must fully comply with all conditions of entry
  • social distancing practices (no closer than 1.5mtrs) must be engaged at all times unless impracticable in the course of employees and contractors providing services
  • hand sanitising immediately upon entry and prior to exiting facility
  • personal hygiene must be tightly controlled, particularly of children

Permitted Resident Exits – all subject to prior authorization by Director of Care or CEO

  • attend essential primary and allied health and medical appointments that cannot be satisfactorily undertaken by means of telecommunications or alternative options
  • attend a family member’s home for maximum duration 2 hours plus travel time, subject to
    • Director of Care/CEO-approved risk assessment which considers compliance feasibility, local epidemiology, COVID-19-safe practices; capacity for due responsibility of excursion sponsors
    • full and written disclosure of date, location, attendees and attendee/venue contact numbers for subsequent tracing if necessary
    • maximum of one internal setting
    • maximum gathering of 20 people with strict social distancing practices and compliant hygiene protocols to facility-equivalent standards adopted
    • social distancing practices and compliant personal hygiene standards maintained during trips to and from facility
  • attend an external community setting with expansive (uncrowded) open space for maximum duration 3 hours plus travel time, subject to
    • Director of Care/CEO-approved risk assessment which considers compliance feasibility, local epidemiology, COVID-19-safe practices; capacity for due responsibility of excursion sponsors
    • full and written disclosure of date, location, attendees and attendee/venue contact numbers for subsequent tracing if necessary
    • one external setting only
    • maximum gathering of 20 people with strict social distancing practices and compliant hygiene protocols to facility-equivalent standards adopted
    • social distancing practices and compliant personal hygiene standards maintained during trips to and from facility
  • NDIS participant residents – support services subject to all conditions above with all support staff meeting facility entry criteria – all prior-approved by Director of Care or CEO
  • volunteers – support services subject to all conditions above with all support staff meeting facility entry criteria – all prior-approved by Director of Care or CEO
  • alternative scenarios considered on a case-by-case basis – approved only by the CEO

Expressly Excluded Resident Exits

  • attendance at any event where any attendee would otherwise be excluded from entering the facility

Resident Social Distancing Requirements

  • Facility to continue emphasis on ensuring social distancing practices and compliant personal hygiene of residents within the facility at all times
  • Resident gathering in communal areas, indoor or outdoor, to be limited to maximum of 20 persons at any one time in each communal area

Resident Re-entry Requirements

  • any resident re-entering the facility will be monitored for COVID-19 symptoms at least twice daily for a minimum period of 14 days
  • any resident entering the facility for the first time will be subjected to a risk assessment by the Facility Manager to determine whether
    • quarantined and symptom-monitored at least twice daily for a minimum period of 14 days
    • monitoring for COVID-19 symptoms at least twice daily for a minimum period of 14 days
  • any evidence of COVID-19 symptoms must be dealt with immediately in accordance with standing infection control protocols

Special Visitor Entry/Facility Exit Consideration

  • available on case-by-case basis; whether on compassionate grounds or by way of risk assessment – approved only by the CEO

Next Review Date

  • Can be varied at any time