Orana Gardens welcomes visitors seven days a week, at any time. Details for after reception hours entry to the facilities are provided to family and friends.
Furry friends are also welcome to attend either home, provided they are on a leash.
The Visitors Signing Book is located at the entrances to John Whittle House and The Lodge. We ask that all visitors please complete this procedure when entering or leaving the facility.
Enquiries regarding a Resident’s condition can be made 24 hours per day and should be directed to the Registered Nurse on Duty.
Outings with family and/or friends can be arranged at any time. We ask that you let staff know when you will be picking up your family member and the expected time of return.
The Residents and Visitors Sign In and Out Register (to comply with fire regulations) is located at reception and we request that this be completed for each outing.
Under the Aged Care Act all permanent residents can go on holiday or social leave for up to 52 over night stays a financial year without losing their place. Day outings are not tallied.